Last Updated: August 8, 2025
Welcome to URBAN BLOOM ("we," "us," or "our"). By accessing or using our website [Your Website URL] (the "Site") or purchasing products from us, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or services.
These Terms govern your use of the Site, including all purchases of products, such as the Smart GPS Tracker Mini Tag, and any related services.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the updated Terms.
You must be at least 18 years old or have parental consent to use our Site or make purchases.
Product Descriptions: We strive to ensure that all product descriptions, images, and prices on our Site are accurate. However, we do not guarantee that descriptions are error-free or that products will always be available. We reserve the right to correct any errors or inaccuracies and to cancel orders if products are unavailable.
Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including supply issues or errors in pricing. You will be notified if your order is not accepted, and any payment will be refunded.
Pricing: All prices are listed in USD (or your local currency) and exclude taxes or duties unless stated otherwise. Prices are subject to change without notice.
Payments are processed securely through Shopify’s payment gateway or other third-party providers (e.g., PayPal, Shop Pay).
You agree to provide accurate payment information and authorize us to charge the full amount, including any applicable taxes or shipping fees, at the time of purchase.
If a payment is declined, we may cancel your order and notify you.
Dropshipping Model: Our products are fulfilled by third-party suppliers, which may result in varying shipping times. Estimated delivery times are provided on product pages and at checkout but are not guaranteed.
Shipping Times: Most orders are processed within 2-5 business days and delivered within 7-20 business days, depending on your location and the supplier’s shipping method. Delays may occur due to customs, holidays, or other unforeseen circumstances.
Shipping Costs: Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping may be offered for orders above a specified threshold (e.g., $50).
Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact us at bloomhomegadgets@gmail.com within 14 days of the estimated delivery date. We will work with the supplier to resolve the issue, which may include a replacement or refund.
Return Policy: We offer a 30-day return policy for unused, undamaged products in their original packaging, subject to the following:
Contact us at bloomhomegadgets@gmail.com to initiate a return.
You are responsible for return shipping costs unless the product is defective or incorrect.
Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.
Non-Returnable Items: Custom orders, used products, or items damaged by the customer are not eligible for returns.
Defective or Incorrect Items: If you receive a defective or incorrect product, contact us at bloomhomegadgets@gmail.com within 7 days of delivery. We will provide a replacement or refund at no additional cost, subject to verification.
Cancellations: Orders may be canceled before processing by contacting us. Once an order is processed, it is subject to our return policy.
All content on the Site, including text, images, logos, and product descriptions, is the property of URBAN BLOOM or its suppliers and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from the Site without our prior written consent.
To the fullest extent permitted by law, URBAN BLOOM and its affiliates, suppliers, or partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to loss of data, profits, or property damage.
Our total liability for any claim related to your purchase shall not exceed the amount paid for the product.
As a dropshipping business, we partner with third-party suppliers to fulfill orders. We are not responsible for delays, defects, or issues caused by suppliers, but we will work diligently to resolve any problems on your behalf.
Product quality and specifications are based on supplier information. We strive to ensure accuracy but are not liable for discrepancies.
Your use of the Site is also governed by our Privacy Policy, available at [Your Privacy Policy URL]. By using the Site, you consent to the collection and use of your information as described therein.
These Terms are governed by the laws of [Your Country/State]. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of [Your Jurisdiction].
If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Email: bloomhomegadgets@gmail.com
Response Time: We aim to respond within 24-48 hours.
By using our Site or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for shopping with URBAN BLOOM!
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